Dundee Heritage Trust has made a concerted effort to ensure our facilities and displays are accessible to all. Our good practice in the field of disability access has been recognised by the Adapt Trust (physical) and the Intact Trust (intellectual).
Designated parking spaces are available on the right hand side of the street as you approach the museum down West Henderson’s Wynd. There is no charge for these spaces. However, please note that they are not bookable. Scotland's Jute Museum @ Verdant Works also has a free car park for customers although there are limited spaces (entrance from Blinshall Street from which there is level pavement access to the museum.
Scotland's Jute Museum @ Verdant Works has an historic cobbled courtyard entrance which is passable with care.
There are ramps throughout the museum whenever there is a change in floor level. There is a lift to the first floor Social History gallery. This lift also provides access to the conference rooms.
Wheelchairs are available for loan at no charge. Due to the restricted width of current doorways users of large motability scooters may find access to the reception area difficult
There is a variety of seating throughout the museum.
Adapted toilets are available.
There is a Sennheiser Infra-red hearing system in place wherever there is significant audio content in the museum displays. Either headphone or ‘necklace’ units are available to borrow from Museum Reception depending on the nature of the hearing disability.
Guide dogs, hearing dogs and other recognised assistance dogs are admitted.
Concession rates are available, and carers are admitted free.